FAQ

Frequently asked questions.

Why are there two apps and when do I use one or the other?
Related videos: General Info on the AWdb Web Solution, General Tour of the Browser App, General Tour of the Windows Remote Client App The AWdb Browser A...
Fri, 19 Apr, 2019 at 4:00 PM
Which browsers/devices should I use?
The safest bet for browsers is Chrome, since that is what we use in development. However, we test on Safari, Firefox and Microsoft Edge, so those are pretty...
Wed, 27 Sep, 2017 at 2:00 PM
How do a find a "missing" member?
Within the AWdb Browser App: If you can't find a member in the member list by typing their name in the search field above the list, either your curren...
Tue, 11 Sep, 2018 at 3:23 PM
How do I activate a member who is Archived?
First off, please know that we have ideas on how to make this more intuitive in the future, and realize that it's currently more confusing than it shou...
Tue, 11 Sep, 2018 at 3:29 PM
How do I print reports?
Any of the pages within the Browser App's Club and Members modules can be printed, including the Member List. Just click on the Printer button to pr...
Mon, 8 Oct, 2018 at 5:58 PM
How do I get a list of email addresses?
At least for now, you need to use the Windows Remote Client to easily get a list of email addresses. Select Tools > Gather E-mail Addresses and Textible ...
Wed, 17 Oct, 2018 at 6:07 AM
How can I make a T&T book trigger UC Emblems instead of Chevrons?
When you assign a book to a clubber, you have the option of which awards will get triggered for it. Set the Award Set to "Emblems" (default) to tr...
Wed, 29 May, 2019 at 11:43 AM
How are the Primary and Current flags used on handbooks?
The Primary book will be the one that gets selected automatically when you navigate to the Books page. Only one book can be the primary one.  The Browser Ap...
Wed, 27 Sep, 2017 at 2:00 PM
Should every user have their own user account?
We definitely recommend creating a unique user account for each user who needs to log into your database. Here are a few of the reasons: Each user can ...
Mon, 8 Oct, 2018 at 5:50 PM
How do I purchase, renew or upgrade an AWdb Web App subscription?
You should begin by signing up for a Free Trial since there are no refunds once subscribed. Existing customers have the option of migrating their existing A...
Mon, 27 Nov, 2017 at 3:59 PM